Frequently Asked Questions

  • About

    1. What is The Cine Film?

    The Cine Film? showcases independent movies that have been well-received and won awards at global film festivals. Enjoy unlimited access to our portfolio where you’ll discover upcoming directors, talented actors, and clever scripts. Watch documentaries, thrillers, comedies, animations, foreign-language films, and more.

    2. How many movies does The Cine Film? offer?

    Our portfolio is packed with 1000+ movies with new titles added regularly.

    3. What is the minimum age criteria required to subscribe to The Cine Film?

    You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.

    4. Which devices are compatible with the service?

    The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection.

    5. Does The Cine Film? use or share my account information?

    No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.

  • Subscription

    1. How much does the service cost?

    Enjoy a 1-day trial for € 0,01, then  €34.99/month with auto-renewal.
    Note: All transactions will be processed in your local currency.

    4. How am I charged for the service?

    Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.

    5. How do I know if my subscription has expired?

    Your subscription will auto-renew and not expire unless you cancel it.

    4. How do I cancel my subscription?

    You can cancel your service anytime directly from the service menu.

  • Customer Care

    How do I contact Customer Care?